In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, HOME CHEF SL guarantees the protection and confidentiality of personal data of any kind provided by our clients, in accordance with the provisions of the General Data Protection Regulation.
HOME CHEF SL’s Data Protection Policy is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the relevant supervisory authorities.
The data provided will be processed in accordance with the GDPR. In this regard, HOME CHEF SL has adopted the legally required levels of protection and has implemented all available technical measures to prevent loss, misuse, alteration, or unauthorized access by third parties, as detailed below. However, users should be aware that internet security measures are not infallible.
Data controller: Who are we?
Name: HOME CHEF SL
CIF: B63126072
Address: Carrer de Maracaibo 22. 08030 Barcelona
Telephone: 933568364
Email: pedidos@h-chef.com
Registered in the Commercial Registry under number 888/23087417; Volume 888/23087417; Folio 167; Page b 264727; Entry 1
Purpose of processing: What will we use your data for?
All data provided by our clients and/or website visitors to HOME CHEF SL or its staff will be included in a register of personal data processing activities, created and maintained under the responsibility of HOME CHEF SL. This data is essential for providing the services requested by users or for resolving any questions or issues raised by our visitors. Our policy is not to create profiles of our service users.
Legitimacy of processing: Why do we need your data?
- a) Contractual relationship: This applies when you buy one of our products or contract one of our services.
- b) Legitimate interest: To address the queries and claims you submit to us and to manage the collection of amounts owed.
- c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the communications necessary to respond to your query or request for information.
Recipients: Who do we share your data with?
We do not share your personal data with anyone, except for public or private entities to which we are legally obligated to provide your personal data. For example, tax law requires us to provide the Tax Agency with certain information about financial transactions exceeding a specific amount.
In the event that, apart from the scenarios mentioned above, we need to disclose your personal information to other entities, we will request your permission beforehand through clear options that will allow you to decide in this regard.
Communication: Where could we send your data?
We will not transfer your personal data internationally for any of the purposes indicated.
Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, our internal data retention policies, and our legitimate business interests as described in this Privacy Notice and Cookie Policy.
In this regard, HOME CHEF SL will keep personal data, duly blocked, after the termination of your relationship with us, for the period of limitation of any actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to HOME CHEF SL, and will not be processed except to make it available to public administrations, judges and courts, to address possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security: How will we protect your data?
We employ all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict security measures to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of the art, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff adhere to strict privacy policies, and if we engage third parties to provide support services, we require them to comply with the same policies and allow us to audit them to verify their compliance.
Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
- Right of access to your personal data, to know which data is being processed and the processing operations carried out with it;
- Right to rectify any inaccurate personal data;
- Right to erasure of your personal data, where this is possible (for example, due to a legal requirement);
- Right to limit the processing of your personal data when the accuracy, legality or necessity of the processing of the data is in doubt, in which case, we may retain them for the exercise or defense of claims.
- Right to object to the processing of your personal data when the legal basis for processing is our legitimate interest. HOME CHEF SL will cease processing your data unless it has a legitimate interest or it is necessary for the defense against claims.
- Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
- Right to revoke the consent given to HOME CHEF SL
To exercise your rights, you can do so free of charge and at any time by contacting us at Carrer Maracaibo 22, 08030 Barcelona, attaching a copy of your ID.
Protection of rights: Where can you file a complaint?
If you believe that your rights have been disregarded by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following means:
– Electronic headquarters: https://www.aepd.es
– Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
– Telephone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.
Updates: What changes may occur in this Privacy Policy?
HOME CHEF SL reserves the right to modify this policy to adapt it to new legislation or case law that may affect compliance with it.
In order to guarantee compliance with regulations on the protection of personal data, HOME CHEF SL has received consulting and advisory services from clickDatos.
